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Selecting appropriate and relevant outsourcing firms and service providers in the marketplace can be overwhelming for many clients, who usually undertake such a critical and complex exercise once every 10 to 15 years. Entering into the unattractive contract with the wrong supplier can be very costly indeed.
Pitcher Partners Consulting has extensive experience in the selection, evaluation, negotiation and implementation of business critical and information systems. Utilising a consultative and collaborative approach we guide clients through the tender process from defining business goals through to selection of preferred provider and justification of the investment to the Board. Throughout the process we are continually mindful of:
- the business goals that must be,
- the vendor’s ability to meet these immediate requirements as well as the long term service and support capabilities
- Organisational change management that will occur and the need to carefully manage staff perception of change
- Ease of use for the client staff of any system/process
Further, Pitcher Partners Consulting is proudly an independent consulting firm – we do not have commercial arrangements with software or hardware vendors or their business channels. Clients are assured that we bring the best solution that meets their needs, not the needs of vendors or third parties.
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